CLIENT SUCCESS

Complex challenges.
Clear paths forward.

Real-world work across contracting, legal operations and technology. Explore how Know CLM helps clients turn complexity into practical next steps.

SELECTED ENGAGEMENTS

Experience in action.

Three examples of the challenges we help organizations solve.

01 / COMMERCIAL REAL ESTATE

A more consistent approach to contracting.

Commercial Real Estate Firm

THE CHALLENGE

Leases, vendor agreements and property management contracts were scattered across email and shared drives. Regional templates varied and approval ownership was unclear.

OUR APPROACH

Mapped the request-to-signature process, standardized templates and fallback positions, clarified approval thresholds and evaluated CLM platforms against business requirements.

THE OUTCOME

A practical template library, defined approval paths, CLM tool selection and a phased rollout roadmap.

02 / AM LAW 100 FIRM

A responsible path to AI-assisted review.

Technology Practice Group

THE CHALLENGE

High-volume SaaS agreement reviews relied on manual comparisons against partner precedents. AI adoption raised questions about oversight, client restrictions and firm policy.

OUR APPROACH

Documented the review workflow, identified appropriate AI-assisted steps subject to attorney review and assessed tools compatible with existing systems.

THE OUTCOME

A defined AI pilot with clear review rules, upfront success measures and partner buy-in.

03 / LIFE SCIENCES

Clarity across complex agreements.

Pharmaceutical Client

THE CHALLENGE

Clinical research, vendor and confidentiality agreements involved multiple stakeholders, specialized review requirements and complex approval paths.

OUR APPROACH

Clarified agreement intake, identified risk-based routing opportunities, standardized workflows and aligned CLM requirements with legal and business needs.

THE OUTCOME

A practical framework to prioritize contracting improvements and guide CLM process and technology decisions.

WHAT'S NEXT?

Let's talk about your next move.

Start with a clearer picture of your contracting priorities.

Meet the Know CLM Contract Brief →